The Japan Airlines First Class lounge at Tokyo Narita has recently re-opened following a six month refurbishment. Much like the KLM lounge in Schiphol, only half of the lounge was actually open when I visited. The downstairs area was undergoing its own refurbishment during this time.
As such, this review will focus on the upstairs area, which is designated as the dining area.
The Japan Airlines First Class Lounge is located in the main building of Terminal 2, Narita Airport. After exiting security and passport control, head towards the right. You’ll come across the main Japan Airlines lounge entrance. However, the First Class Lounge is up one floor via escalator.
Once there, you can’t miss the entrance as it is straight ahead of you, and the only thing up there.
- First Class ticket on a OneWorld departing flight or
- OneWorld Emerald card
After having your credentials checked, the bulk of the lounge is in a U shape.
The main bulk of this area of lounge is set aside for dining. In this area, you can get cooked food to order.
Therefore, most of this area is set aside with dining tables.
There is also a buffet area serving drinks and light snacks.
On the opposite side is an area where you can order freshly made sushi.
Also in this area, is free pour champagne. Which is also dotted around the rest of the lounge at various points.
Once more, this area is mostly set aside for dining, which was far less crowded on my visit and also visually more impressive.
The general lounge area is much smaller. It’s also much quieter than the dining area. It also had a much older feel to it than the rest of the lounge. Maybe this area will be used to connect the upstairs and the downstairs areas of the lounge at some point in the future?
In this area is another bar, consisting of spirits, beer and soft drinks, along with various snacks.
Set along the rear wall of this area are a pair of massage chairs – which look more like something out of the film Transformers.
At various points around the lounge, there are a number of both local and international reading materials.
The Japan Airlines First Class Lounge is a good enough business class lounge. Except there is one pretty major issue. This is a First Class lounge.
Although to be fair, it was still one of the better lounges I’ve visited in Japan. Maybe I’ve been spoiled by the lounge offering in Europe over the years.
At least the Japan Airlines First Class lounge offered some decent hot food – something that I didn’t experience from the other lounges on this trip, or recall being on offer on previous visits to lounges. Including lounges outside Tokyo and on offer by rival Japanese airline, ANA.
There just lacked a real wow factor here. A distinguishing feature that you’d normally expect from an airlines flagship international First Class lounge at its home base.
Heck, even BA has a horse…
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